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Lowongan Kerja Customer Operations di PT Bank SeaBank Indonesia

PT Bank SeaBank Indonesia

PT Bank Seabank Indonesia merupakan aplikasi perbankan digital untuk membantu melakukan aktivitas finansial, mulai dari menabung hingga bertransaksi melalui handphone kapanpun dan dimanapun. Produk perdana SeaBank adalah rekening Tabungan, yang dapat mempermudah pengelolaan aktivitas finansial harian & menyediakan tabungan dalam satu rekening dengan bunga yang tinggi. Lowongan Kerja PT Bank SeaBank Indonesia.

PT Bank SeaBank Indonesia  saat ini sedang membuka lowongan kerja terbaru. Adapun dibawah ini adalah posisi jabatan yang saat ini tersedia bagi Anda para pencari kerja yang tertarik untuk mengembangkan karir Anda bersama PT Bank SeaBank Indonesia  dengan kualifikasi sebagai berikut :


Customer Operations

Job Description :

  • Conduct the standards and procedures that apply in communicating with customers.
  • Processing customer request, clarifying information, and resolving every problem, to provide alternative solutions related.
  • Documenting all interactions with customers in the Call Center Database (CRM), for further use if needed.
  • Forming and creating sustainable relationships with customers by making extra efforts to build closeness with customers.
  • Following up on complaints/feedback and liasing the complaints/feedback submitted by customers to be followed up (either directly carried out in place or escalated to the relevant units).
  • Maintain and improve the quality of services by following the guidelines in order to meet quality standards as stated in the SOP/TGU.

Requirements :

  • Minimum 0-1 years of experience in Customer Operations or related positions
  • Minimum Diploma / Bachelor Degree from any fields
  • Must be willing to work in shifts
  • Experience in responding to customer queries in a timely and accurate way, via phone, email, or chat
  • Customer orientation and ability to adapt/respond to different types of characters
  • Good communication and presentation skill

INFORMASI PENDAFTRAN

Lowongan Kerja Lampung Terbaru 2023

PT Bank SeaBank Indonesia

Jika anda memiliki kualifikasi diatas, silahkan kirim CV dan lamaran anda ke :


Daftar Online : 

Pendaftaran paling lambat : Segera / Secepatnya

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